Sue & Neil spoke with many individual practice owners and managers of large groups about the benefits of independent verification of hearing rehabilitation service outcomes. There was keen interest from some players excited about the possibility of obtaining 5-star EARtrak quality certification for their clinics. This is in light of recent moves to list outcomes in other service areas (aged care, IVF clinics, superannuation funds) as a way for consumers to gain reliable information when choosing a provider.
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