Testimonials
"We use EARtrak successfully in three ways. Both our five star and very high client satisfaction ratings provide an excellent strategic marketing statement to help position our clinic favourably against our competitors. EARtrak also assists us to identify and rectify the very rare case where a client is dissatisfied with an aspect of their hearing aids or our service. Finally, our outstanding results and positive client feedback are shared with all members of our team, enhancing staff performance and morale”
"It's a great tool because it gives you the data you need to look at the quality side of your practice."
- Dirk De Moore— Bendigo Hearing Clinic—Australia March 2021
- Brian Taylor, Director, Best Practice Developments & Clinical Affairs, Unitron, Author: Quality in Audiology (2013)
"The best part about it (EARtrak) is it's easy to administer and it provides benchmarking."
- Dave Fabry, Vice President of Audiology & Professional Relationships, Starkey Hearing Laboratories.
"One of the greatest benefits of using EARtrak is the summary report - the sections reporting satisfaction/dissatisfaction percentages for our patients compared to the "EARtrak Group for listening situations, features and professionalism."
- Michael Valente Ph. D. Professor of Clinical Otolaryngology, Director of Adult Audiology, Washington University