EARtrak is an independent data consultant company based in Victoria, Australia.
We provide a hearing aid satisfaction survey that allows clients to provide unfiltered feedback to hearing care providers.
EARtrak is based on three key premises:
Why do we use surveys to measure outcomes?
'Questionnaires of hearing aid outcomes capture patients' judgement of hearing aid benefit and satisfaction in real-world listening situations. For this reason, self-reports of outcome are usually considered to be the gold standard when it comes to measuring hearing aid outcomes because they capture success (or lack thereof) in everyday listening places.' - Brian Taylor, author of Quality in Audiology (2013)
The EARtrak logo is a visual representation of our mission to close the quality loop by giving hearing aid users a voice in advancing the standards of hearing care.
The pair of semi-circular figures depict hearing aids that have been positioned to illustrate the continuous loop of quality improvement.