Independent Measurement of Hearing Aid Outcomes

 - Hearing Aid Satisfaction Survey

EARtrak Quality Certification - it's in the stars!

EARtrak's five star quality certification is a powerful visual representation of a practice's commitment to independent validation of patient outcomes and satisfaction, and demonstrates an ability to meet standards of care.

EARtrak awards practices between one and five stars based on carefully considered criteria.

 How practices earn this star
  Independent Validation of Patient/Client Outcomes
Awarded to a practice using EARtrak for independent validation of patient/client outcomes
 Continuing Commitment to Quality Improvement
Awarded for ongoing using of EARtrak with a break of no more than six months 
 Patient/Client Satisfaction with Hearing Improvement
Awarded for achieving a score above 50% (the industry average) in this category
 Patient/Client Satisfaction with Hearing Aid Performance
Awarded for achieving a score above 60% (the industry average) in this category  
Patient/Client Satisfaction with Service Delivery
Awarded for achieving a score above 90% (the industry average) in this category

Hearing Care Providers

Hearing care providers who promote their use of EARtrak as a part of their client satisfaction and quality management process are listed on this page. These clinics all have a 5 Star Level of Performance.

Details are provided for information only. EARtrak does not provide recommendations.

Note: Many providers have more than one location. Visit their website for full location details.

Affordable Hearing

6/105 Seville Road

Holland Park East  QLD  4121

Phone: 1300 658 742
Email: [email protected]
Website: www.affordablehearing.com.au

Eastern Audiology
Unit 1A/120 Cambridge Road
Bellerive  TAS  7018
Phone: 03 6244 1993
Email: [email protected]
Website: www.easternaudiologyservices.com.au

Nepean Hearing

13 Hastings Road
Frankston  VIC  3199
Phone: 03 9783 7520
Email: [email protected]
Website: www.nepeanhearing.com.au

Wangaratta Audiology Services

82 Docker Street

Wangaratta  VIC  3677
Phone: 03 5722 4433
Email: [email protected]
Website: www.wangarattahearing.com.au


Manchester Unity Building

Suite 301, 3rd Floor, 220 Collins St

Melbourne VIC 3000

Phone: 03 9654 8232
Email: [email protected]
Website: www.audicare.com.au

Expression Audiology
Level 2, 340 Albert Street
(VicDeaf Building)
East Melbourne VIC  3002
Phone: 1300 30 20 31
Email:  [email protected]
Website: http://audiology.expression.com.au/

Richmond Audiology
2/173 Lennox Street
Richmond  VIC  3121
Phone: 1300 094 071
Email: [email protected]
Website: www.richmondaudiology.com.au

Washington University
Washington University in St. Louis School of Medicine
Campus Box 8115
4566 Scott Ave
St Louis, MO 63110
Phone: 314-362-7457
Email: [email protected]
Website: https://medicine.wustl.edu

Bendigo Hearing Clinic

13 Rowan Street

Bendigo  VIC  3550
Phone: 03 5442 5800
Email: [email protected]
Website: www.bendigohearingclinic.com.au

Gippsland Audiology

110 Commercial Road

Morwell VIC  3840
Phone: 1300 090 806

Smart Hearing Solutions
1240 North East Road (Unit 4 Benbowie Street)
St Agnes SA 5097
Phone: 1300 432 776

Email: [email protected]

Website: www.smarthearingsolutions.com.au


Other Providers

Essence Audiology Pty Ltd

7 Daintree Way
West Wodonga  VIC  3690
Phone:  02 6060 2666
Email: [email protected]
Website: https://essenceaudiology.com.au