EARtrak is a comprehensive survey process to independently measure hearing aid outcomes.

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Mission – “Giving consumers a voice in advancing standards of hearing care”.

“There are two ways of spreading light – to be the candle or the mirror that reflects it” - Edith Wharton

NEWS ITEM 28/05/10

EARtrak launches online "Customer Satisfaction Survey".

Consumers - Your opinions are important!

EARtrak is interested in your hearing care experiences.

Our mission - "Giving consumers a voice in advancing standards of hearing care."

Click here Customer Satisfaction Survey to complete the survey on-line. Or you can print out the survey and send your completed survey to EARtrak PO Box 595 Traralgon Victoria Australia  3844.

NEWS ITEM 1/05/10

EARtrak launches 5 Star Rating

Consumers and referral sources seeking independent evidence of the quality of hearing care services can now look for "EARtrak Quality Accreditation" ratings.

EARtrak is in a unique position to rate service delivery for practices dispensing hearing aids. Ratings are based on customer satisfaction with services provided, and enable consumers to choose those practices that have proven quality outcomes. Businesses that participate in the EARtrak quality measurement process can earn up to a 5 star rating. Each star is earned by meeting a specific quality target.

NEWS ITEM 15/04/10

Dr Elaine Saunders (EARtrak Vice President-Strategy) was awarded the SAMUEL F. LYBARGER AWARD FOR ACHIEVEMENTS IN INDUSTRY from American Academy of Audiology.

Read more at:

http://www.audiology.org/about/information/honors/Pages/2010.aspx