Independent Measurement of Hearing Aid Outcomes

 - Hearing Aid Satisfaction Survey

EARtrak Management Team

Tracey Matthies BA (Monash), AMC

Chief Executive Officer

Tracey's goal is to drive the international take up of EARtrak as a tool for measuring, managing and improving quality outcomes of hearing aid fittings. 

She has extensive small business experience and specialises in communications, growing relationships and implementing systems and processes. 

Tracey is also an Authorised Marriage Celebrant.

A past recipient of the Victorian Women's Leadership Award and graduate of the Gippsland Community Leadership Program, Tracey has also been awarded a Centenary Medal for services to small business and business awards.  


Neil Clutterbuck  BSc, DipAUD(Melb), MAudSA(CCP), MIAA, MACAud


Neil comes from a background as a dispensing audiologist in private practice. 

His clinical experience, combined with a strong history of representation in Australian and professional organisations, has led him to drive EARtrak into the international marketplace. 

Neil is a visionary strategist and a passionate supporter of enabling hearing service providers to deliver quality outcomes for their clients. 

Susan Clutterbuck BSc(Hons), FACAud, MAudSA(CCP), MIAA

Vice President Research & Clinical Studies

With a career in audiology spanning more than 40 years, Sue is committed to the need for professional accountability for delivering the highest standard of hearing care. 

Her work in independent audiological practice has led to the development of EARtrak. 

Sue has presented at the American Academy of Audiology, European Union of Hearing Aid Acousticians, New Zealand Audiological Society, Audiological Society of Australia, Australian Association of Audiologists in Private Practice, Australian College of Audiology and Hearing Aid Audiometrists Society of Australia.